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Dreams Are Built From the Ground Up

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FAQ

At TCD Rugs, LLC, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 321-230-0642 or mail@tcd-rugs.com.

How long does it take before I get my rug?
From the time your order is placed until the time of delivery is 3-4 weeks. More complicated designs my take slightly longer.

Have you ever done work for anyone famous?
Yes, although we are prohibited from mentioning any persons by name, rest assured that we have made custom area rugs for golfers, basketball stars, titans of industry, and well known personalities of all sorts.


What if I change my mind after my order is placed?
Contact us as soon as possible! If we have not started cutting the carpet, we may still be able to accommodate your change,


What if I am not happy with my new rug?
While all sales are final, If there are minor changes that need to be made, we may be able to help.


How do I pick out my carpets?
We are currently working on on-line solutions to make your shopping experience easier. In th meanwhile, contact us and we can point you in the right direction.


Does my rug include a pad?
By default, there is no padding included with your order, but we will be happy to sell you a custom cut pad to fit your rug,

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